Thanks for your interest in our services.
Please
feel free to reach us through our various contact points.
General Enquiry
enquiry@tng-internet.com
Sales
Enquiry
sales@tng-internet.com
Technical
Support
support@tng-internet.com
Technical
Support
The
Next Generation Internet is responsible for supporting our clients
by isolating specific problems that may be encountered by using
our Servers.
This
however, does not include fulfilling any programming based requests,
including cgi or software installation & debugging. We will
however provide basic assistance and advice based on your description
of the problem which you have encountered.
Support
Hours
Phone
Phone support is provided daily from 9.00am to 10.00pm, Monday
to Friday, and 9.00am to 12.00pm on Saturdays.
For
critical issues (i.e. your server is down and inaccessible to
the public), The Next Generation Internet has onsite personnel
available round the clock to provide assistance.
Email
Email support is available 24 hrs a day via support@tng-internet.com.
We'll try to ensure every request is answered within 48 working
hours.
Online
MSN: wiltang@hotmail.com
Yahoo:
wiltang2004@yahoo.com
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